I completed the first lesson, but it wont let me mark it complete, or move to the next lesson.

This is because the lessons are on a timer. Some certifying bodies require this. You can see the timer counting down near the top of the page. When the timer completes, you can mark the lesson complete, and move to the next lesson or quiz.

How do I redeem my certificate of completion?

Once you successfully complete the quiz, a button link will appear – “Print Your Certificate”. Be sure to download your certificate(s) immediately and retain them in a safe place. (see important notice below)

OR alternately you can use the MyCourses link in the site’s main menu, and find the download link in the “quizzes” section of each course.


Can I download the certificate at a later date?

YES! (see screenshot above)



I dont have a Paypal account. Can I still take courses?

Yes you surely can. Although we use Paypal exclusively for processing payments, you can use your credit or debit card through the Paypal interface WITHOUT having an account.